MTN Short Code To Check Data Balance

To check your MTN data balance in Ghana, dial *138# from your mobile device and select the option to view your active internet bundles. MTN Pulse Mashup users must dial *567# to view their specific remaining data and voice allocations. You must always verify your balance on the exact SIM card that received the data allocation, as the paying number will not display the recipient balance.

Primary Methods to Verify Active Data

Checking your data balance requires the correct USSD code based on the specific type of bundle you purchased. Using the wrong code will result in a zero balance reading, leading you to believe your data is exhausted when it remains fully active.

Standard Internet Bundles

Dial *138# to access the main internet menu. This portal displays your standard internet bundles, midnight packages, and social media allocations. If you recently purchased data and the *138# menu displays a zero balance, do not initiate a second purchase immediately. Network latency can delay bundle provisioning. Wait for the confirmation SMS from MTN before checking the balance again to prevent double billing.

MTN Pulse Mashup Balance

Data purchased through the MTN Pulse platform does not appear in the standard internet menu. You must dial *567# to view your Mashup data and voice balances. Relying on the standard portal for a Mashup package will always return a zero balance.

Airtime Versus Data Balances

Dialing *124# will only display your main airtime balance and certain promotional network bonuses. It does not display your primary gigabyte or megabyte allocations. You cannot use *124# to track your internet consumption.

Confirming Failed Transactions

If your data balance remains completely empty after a purchase, you must verify the financial transaction before attempting another buy. Dial *170# to access your MTN Mobile Money menu and check your recent wallet statement. If the funds were deducted but the data is not reflecting on *138#, the network is experiencing a provisioning delay. The bundle will eventually drop onto your SIM, or the system will automatically refund your mobile money wallet.

Broadband and Fibre Accounts

Fixed broadband users cannot check their balance using standard mobile shortcodes. You must dial *5059# from the mobile number permanently linked to your broadband account. You can also use the official MTN broadband portal to view your remaining fibre data accurately.